Decision details

BCP Homes Tenant Satisfaction Measures and Housing Regulatory Compliance Update

Decision Maker: Cabinet

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No

Purpose:

To ensure that Cabinet has assurance that the outcomes of the Regulatory Consumer Standards are being delivered.

Decision:

RESOLVED that: -

(a)         Cabinet noted the content of the report; and

(b)         Cabinet approved the Delivery Plan at appendix 2. 

Voting: Unanimous

Portfolio Holder: Housing and Regulatory Services

Reason

Councillors are responsible for ensuring that council services provided to tenants are managed effectively and that they deliver the outcomes of the regulatory consumer standards.

 

Report author: Bob Chedzoy

Publication date: 18/07/2025

Date of decision: 16/07/2025

Decided at meeting: 16/07/2025 - Cabinet

Accompanying Documents: