Decision details

Bereavement Services Business Plan - Phase 1

Decision Maker: Cabinet

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: Yes


To approve phase 1 of a business plan for BCP Bereavement Services



(a)         The Bereavement Services Business plan 2021-2026 be approved;

(b)         The preferred option of a two phased approach to delivering the Bereavement Services Business Plan 2020-2026 be approved;

                     i.        Phase1: To approve developing a dual site single crematorium model for Bereavement Services, with an initial investment into Poole Crematorium to enhance the venue as a high-end ceremonial and memorial location;

                    ii.        Phase 2: To bring back to cabinet within 18 months an investment plan for the long-term usage of Poole Crematorium as a continued site for the bereaved once the impact of the implementation of Phase 1 has been fully evaluated; and

(c)          The capital investment required to deliver the recommended options within Phase 1 of £559K, as outlined in section 6.3 of the Business Plan and to be funded through use of reserves and prudential borrowing be approved.

Voting: Unanimous

Portfolio Holder: Environment, Cleansing and Waste


To retain the Council`s current market share in the local bereavement market, to mitigate against future competition, improve and diversify income streams and respond to feedback from the industry and the bereaved.

To adopt a strategic vision and investment programme for the BCP Council Bereavement Service in order to seize on new market opportunities, respond to market demand and generate additional income streams which reduce the services reliance on cremation income

Report author: Andy McDonald

Publication date: 17/12/2020

Date of decision: 16/12/2020

Decided at meeting: 16/12/2020 - Cabinet

Effective from: 25/12/2020

Accompanying Documents: