Decision details

Garden Waste Service 2022

Decision Maker: Portfolio Holder for Environment, Cleansing and Waste

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: Yes


The price of the garden waste service for 2022 needs to be set in order for the communications to go out to customers ready for registrations to start from 1 October 2021. This year the price per bin is £49 and is recommended to increase by RPI of 3.9%, less the current £4.46 to cover communicated missed collections (pls note this figure may increase if the service is unable to stabilise staffing levels due to recruitment shortages) the service is doing everything it can to address this.

Customers in Poole who have an Access to Leisure and Learning (AtLL) card, currently receive a 50% discount on their first bin purchased. Whilst we acknowledge that keeping this discount does not align the service across BCP Council, it is felt that a wider review of the whole AtLL scheme is required to be undertaken before any changes are made.


To set the price for the 2022 Garden Waste Collection Service. The price reflects the 2021 service disruption resulting from staffing shortages due to Covid-19 isolation requirements and lack of availability within the local marketplace to backfill roles. Feedback from Service Users impacted by service similar disruption in 2020 on the extra collections provided in January 2021 was not favourable, and therefore it is not recommended that this approach is repeated.

The price of the service usually increases annually by RPI. For 2022, this will also be the case but will also include a reduction to reflect the cost of the two missed collections.

To approve:

·       Option 5 within the Decision Record. The price for the garden waste service in 2022 is £46.44 per bin, which is an increase by RPI of 3.9% on the 2021 price (£49 per bin), less £4.46 to cover the two missed collections in 2021. This will require a pressure of £77k to be included in the MTFP for 2022/23. 

·       The discount received for the garden waste service for residents with an Access to Leisure and Learning (AtLL) card is continued for Poole residents for the 2022 service, and a review of the entire AtLL scheme will be carried out in due course. The cost of the service for AtLL card holders in Poole will be £23.22 per bin (on the first bin purchased).

The Portfolio Holder for Environment, Cleansing and Waste has considered any representations received and determined to confirm the decision outlined above without modification.

Reasons for the decision:

The decisions are proposed to: 

1.    Ensure the Council continue to provide a valued service to BCP Council residents at an affordable price, whilst also acknowledging the missed collections in 2021 with the disruption caused for residents and feedback on catch up collection usage in January 2021. 

2.    For those with an AtLL card, the 50% discount on the first bin purchased, has been in place in Poole since the chargeable garden waste service was introduced in 2012 and not undergone an appropriate review since that time. 

Publication date: 30/09/2021

Date of decision: 15/10/2021

Effective from: 23/10/2021

Accompanying Documents: