Issue - meetings

This report provides an overview of performance against the priorities set out in the Corporate Strategy for the financial year 2020/21.

It has been informed by the basket of measures agreed as part of the creation of the delivery plans for 2020/21, for each of the council priorities.

Year one of BCP Council was used to collect baseline performance data and this has been used to set performance targets and intervention levels.

Quarter 4 performance has been reported against these and informs the RAG ratings for each of the measures. It is presented across interactive performance dashboards for each of the council priorities.

Performance against the priorities is generally strong with only eight of the performance measures requiring action. These are addressed in more detail in exception reports, attached as appendix 2 to the report.

RESOLVED that Cabinet: -

(a)        noted the end of year performance;

(b)        considered the attached exception reports relating to areas of current adverse performance; and

(c)        advised of any amendments, deletions or additions to the performance indicator set that informs corporate performance

Voting: Unanimous

Portfolio Holder: Leader of the Council

Reason

An understanding of performance against target, goals and objectives will help the Council understand and manage service delivery and identify emerging business risks.

The Leader presented a report, a copy of which had been circulated to each Member and a copy of which appears as Appendix 'C' to these Minutes in the Minute Book.

Cabinet was advised that the report provided an overview of performance against the priorities set out in the Corporate Strategy for the financial year 2020/21, and that the report has been informed by the basket of measures agreed as part of the creation of the delivery plans for 2020/21, for each of the council priorities.

In relation to this Cabinet was informed that Year one of BCP Council was used to collect baseline performance data and this has been used to set performance targets and intervention levels, and that Quarter 4 performance has been reported against these and informs the RAG ratings for each of the measures. It is presented across interactive performance dashboards for each of the council priorities.

Further to this Cabinet was advised that performance against the priorities is generally strong with only eight of the performance measures requiring action. These are addressed in more detail in exception reports, attached as appendix 2 to the report.

The Chairman of the Overview and Scrutiny Board addressed the Cabinet advising that the Board would welcome receiving regular updates on performance.

RESOLVED that Cabinet: -

(a)        noted the end of year performance;

(b)        considered the attached exception reports relating to areas of current adverse performance; and

(c)        advised of any amendments, deletions or additions to the performance indicator set that informs corporate performance

Voting: Unanimous

Portfolio Holder: Leader of the Council

To consider the following Finance and Transformation related reports scheduled for Cabinet consideration on 28 July 2021:

·       2020/21 End of Year Performance Report

The O&S Board is asked to scrutinise the reports and make recommendations to Cabinet as appropriate.

Cabinet member invited to attend for this item: Councillor Drew Mellor, Leader of the Council and Portfolio Holder for Finance and Transformation.

The Cabinet report for this item is included with the agenda for consideration by the Overview and Scrutiny Board.

2020/21 End of Year Performance Report– The Leader of the Council and Portfolio Holder for Finance and Transformation introduced the report, a copy of which had been circulated to members of the Board and a copy of which appears as Appendix A to these minutes in the minute book. The Portfolio Holder outlined the key issues within the report and responded to a number of issues raised by Board members in the subsequent discussion including:

·     Whether the waste figures provided in the paper were cumulative. There were also other areas within the paper which appeared to be cumulative, including anti-social behaviour issues. If this was the case it may be easier if these could be looked at on a quarterly basis.

·     Numbers of Anti-Social Behaviour cases were not heading in the right direction.

·     The numbers on waste were also not heading in the right direction and whether this should be considered as amber rather than green. It was noted that this was based on certain criteria and if it was green it meant that the figures had met that particular criteria. Whether the criteria should be changed could be considered depending upon the reasons for that.

·     The Leader invited anyone who was interested in a one to one session to look at the figures in terms of how they were best presented and whether this was clear for members of the public.

·     It was questioned whether the data or report should be considered by the other Overview and Scrutiny Committees in order for them to review the Key Performance Indicators for their Committees. The Chairman advised that he could contact the Chairman of the other two Committees regarding placing this on their agendas at a future meeting.

·     There was some information included with the report which didn’t appear to be very useful – such as the number of website views which was huge but didn’t provide a lot of information.

·     There were a number of areas which were blocked out within the report. A Board member questioned the reasons for this and whether it was due to a lack of data related to the current situation. The Leader advised that areas which were light grey indicated that there was no RAG rating but the areas in dark grey were due to a lack of data and acknowledged that this could have been made clearer.

·     A Board Member questioned the low level of staff completing mandatory training which was reported as due to lack of capacity and how the Leader expected to resolve it. There had been a new and significant push on completing the training and there should be improvement seen in this next quarter.

The Leader of the Council placed on record his thanks to everyone involved with support over the busy weekend period. Everyone had been working hard at the start of a busy summer period including partners. The Chairman gave his support the Leader’s comment.