13 Children’s Services Improvement Plan – Quality Assurance Framework
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There is evidence of some progress in relation to
Quality Assurance because of the leadership ‘buy in’ and change to the Quality
Assurance Framework, which is now more meaningful, engaging and impactful.
Compliance and quality has begun to increase and there is now accountability of
actions and a clear learning loop.
Minutes:
The Head of Quality
Assurance, Safeguarding and Partnerships presented a report, a copy of which
had been circulated to each Member and a copy of which appears as Appendix ‘D’
to these Minutes in the Minute Book.
There was evidence
of some progress in relation to Quality Assurance because of the leadership
‘buy in’ and change to the Quality Assurance Framework, which was now more
meaningful, engaging and impactful. Compliance and quality had begun to
increase and there was now accountability of actions and a clear learning loop.
The Committee
discussed the report and comments were made, including:
- In response to a query regarding the
changes to Practice Learning Reviews (PLRs), the Committee was given a
detailed response of the improvements that had been made which included a
reduction from two to one PLRs a month had been implemented to improve the
quality of the work undertaken. It
was noted this resulted in approximately 10% of work being quality
assured, it was also highlighted that the PLRs were collaborative with the
managers working alongside the case workers.
- The Committee was also advised that a
Practice learning reviewer/auditor had been allocated to each team to
support managers to get more confident at auditing works
- It was highlighted that 20% of LPRs
work would be moderated to ensure audits were accurate, showing more
consistency and alignment and that each on had actions which were tracked.
- In response to a concern about consistency
of social workers interacting with children and families, the Committee was
advised that stability in this area should be addressed through the recruitment
and retention strategy which was being progressed
- In response to a query from the Chair
about the Josh MacAlister Independent Review of
Children’s Social Care particularly in relation to unlocking the potential
of family support, the Committee was advised it also highlighted that
significant financial support was necessary and it was highlighted that the
national safeguarding report would also be considered when looking at the direction
of changes and whether any would need to be developed in BCP Children’s
Services
- In response to a query from the Chair
about what the Corporate Director was concerned about, the Committee was
advised of the need for financial support to back any progress, whether
Children in Need could be placed within the early support service and the
Committee was reassured that all of these issues would be considered by
the Government in conjunction with the ADCS which was the national body of
Directors of Children’s Services.
The Chair
summarised the discussions as follows:
- PLRs and changes to and improvements
- Possible changes due to McAlister
report
- Direction of travel
RESOLVED that the content of the report be accepted
as a summary of the progress in relation to Quality Assurance.