13 Children’s Services Improvement Plan – Quality Assurance Framework
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There is evidence of some progress
in relation to Quality Assurance because of the leadership
‘buy in’ and change to the Quality Assurance Framework,
which is now more meaningful, engaging and impactful. Compliance
and quality has begun to increase and there is now accountability
of actions and a clear learning loop.
Minutes:
The Head of Quality Assurance,
Safeguarding and Partnerships presented a report, a copy of which
had been circulated to each Member and a copy of which appears as
Appendix ‘D’ to these Minutes in the Minute
Book.
There was evidence of some progress
in relation to Quality Assurance because of the leadership
‘buy in’ and change to the Quality Assurance Framework,
which was now more meaningful, engaging and impactful. Compliance
and quality had begun to increase and there was now accountability
of actions and a clear learning loop.
The Committee discussed the
report and comments were made, including:
- In
response to a query regarding the changes to Practice Learning
Reviews (PLRs), the Committee was given a detailed response of the
improvements that had been made which included a reduction from two
to one PLRs a month had been implemented to improve the quality of
the work undertaken. It was noted this
resulted in approximately 10% of work being quality assured, it was
also highlighted that the PLRs were collaborative with the managers
working alongside the case workers.
- The
Committee was also advised that a Practice learning
reviewer/auditor had been allocated to each team to support
managers to get more confident at auditing works
- It
was highlighted that 20% of LPRs work would be moderated to ensure
audits were accurate, showing more consistency and alignment and
that each on had actions which were tracked.
- In
response to a concern about consistency of social workers
interacting with children and families, the Committee was advised
that stability in this area should be addressed through the
recruitment and retention strategy which was being
progressed
- In
response to a query from the Chair about the Josh MacAlister Independent Review of Children’s
Social Care particularly in relation to unlocking the potential of
family support, the Committee was advised it also highlighted that
significant financial support was necessary and it was highlighted
that the national safeguarding report would also be considered when
looking at the direction of changes and whether any would need to
be developed in BCP Children’s Services
- In
response to a query from the Chair about what the Corporate
Director was concerned about, the Committee was advised of the need
for financial support to back any progress, whether Children in
Need could be placed within the early support service and the
Committee was reassured that all of these issues would be
considered by the Government in conjunction with the ADCS which was
the national body of Directors of Children’s
Services.
The Chair summarised the
discussions as follows:
- PLRs
and changes to and improvements
- Possible changes due to McAlister report
- Direction of travel
RESOLVED that
the content of the report be
accepted as a summary of the progress in relation to Quality
Assurance.