Issue - meetings

This report provides information to members of the Committee on the position of Tricuro in respect of the management and shareholder arrangements.

The Director of Commissioning for People presented a report, a copy of which had been circulated to each Member and a copy of which appears as Appendix 'D' to these Minutes in the Minute Book and introduced the Executive Director of Operations, Tricuro and Interim Director of Corporate Services, Tricuro, who provided the Committee with PowerPoint presentation which detailed:

–  Quality Assurance / CQC Framework

–  Safeguarding

–  Organisational Development 

–  Recruitment and Retention 

–  Workforce 

–  Reablement / Therapy led service 

–  Digital Developments and Innovation 

–  Partnerships

The report also provided information to members of the Committee on the position of Tricuro in respect of the management and shareholder arrangements.

The Committee discussed the report and comments were made, including:

• The Chair congratulated them on the staffing levels and the Committee was advised that once trained, the staff felt fully supported which meant they generally wanted to stay and progress within the business
• In response to a query regarding Coastal Lodge, it was confirmed it was in Bournemouth and that it was a place where users could begin their reablement which allowed an individual tailored process utilising a flexible and dynamic workforce
• It was noted that there was a similar provision in Poole which was not managed by Tricuro and the facilities which could be accessed in Christchurch were also detailed ensuring there was no inequalities for any residents across BCP.
• In response to a query about Tricuro’s responsibilities, the Committee was advised that once someone was reabled and returned home, the support that was provided was detailed, including follow up calls and signposting to any required services.  In response to a query it was noted that this information was not currently available online and that would be considered further.
• In response to a query from the Vice Chair about how the cost-of-living crisis was impacting the sector, the Committee was advised that it was impacting on staff and services however an uplift of 8% in wages for staff in November had helped mitigate the impact.

RESOLVED that the Committee note the report.