7. Adult Social Care – Compliments, Complaints and Learning Annual Report 2024/25
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Adult Social Care has a statutory responsibility to produce an annual report on complaints received, issues that have been raised and any action that has been taken to improve services. Adult Social Care encourages feedback from a range of sources including complaints, compliments, comments.
This report provides a summary of complaints and compliments, including learning, for BCP Council Adult Social Care from 1st April 2024 to 31st March 2025.
Additional documents: