Issue - meetings

Fulfilled Lives Programme Update

Meeting: 02/03/2026 - Health and Adult Social Care Overview and Scrutiny Committee (Item 58)

58 Adult Social Care Fulfilled Lives Transformation Programme pdf icon PDF 466 KB

     In July 2024, BCP Cabinet and Full Council agree to support a four-year transformation programme called Fulfilled Lives, approving a total investment of £2.9m spanning the first three years.

     The programme is made up of four inter-dependent projects:

·       How We Work

·       Short-Term Support

·       Self-Directed Support

·       Support At Home

     The programme entered its delivery phase in January 2025 and progress reports were presented to Committee in January, March, July and September.

     This report provides a further update for the programme overall to reflect the achievements to date, the current challenges, and the next steps to be taken over the following six months.

Minutes:

The Head of Service/Programme Lead for the Fulfilled Lives Transformation Programme presented a report, a copy of which had been circulated to each Member a copy of which appears as Appendix 'C' to these Minutes in the Minute Book.

In July 2024, BCP Cabinet and Full Council agreed to support a four-year transformation programme called Fulfilled Lives, approving a total investment of £2.9m spanning the first three years.

The programme was made up of four inter-dependent projects:

·        How We Work

·        Short-Term Support

·        Self-Directed Support

·        Support At Home

The programme entered its delivery phase in January 2025 and progress reports were presented to Committee in January, March, July and September.

The report provided a further update for the programme overall to reflect the achievements to date, the current challenges, and the next steps to be taken over the following six months.

The Committee considered the report, including:

  • Implementation of the Three Conversations model across all operational teams, with associated Mosaic system changes.
  • Improvements within the Adult Social Care Hub, including new telephony and safeguarding triage processes.
  • Positive outcomes from the community?based reablement pilot, with reduced long?term service requirements.
  • Progress on self?directed support, individual service funds (ISFs) and the development of community micro?enterprises.
  • Members queried the pace of ISF uptake; officers confirmed provider capacity challenges but anticipated expansion following the new framework tender.
  • Members highlighted the importance of investment in early intervention, preventative work and reablement.
  • The Committee discussed the management of complex needs and the role of multidisciplinary approaches, including work with probation and drug and alcohol teams.

 

RESOLVED that the Committee note the current work-in-progress with the Adult Social Care Fulfilled Lives Programme. 

 

Voting: Nem Con