Issue - meetings

To scrutinise the Health and Social Care elements of the Cabinet Performance Report and to discuss how this could link to the Adult Social Care Strategy.

The Corporate Director for Adult Social Care presented a report, a copy of which has been circulated and appears as Appendix ‘E’ of these minutes in the Minute Book.

The Committee received a copy of the Corporate Performance Management Report that went to Cabinet on 13 November 2019. The Corporate Director for Adult Social Care took the Committee through the Adult Social Care Performance Indicators.  She drew attention to key indicators where initial performance for BCP Council is below national averages (in particular the percentage of people with a learning disability living in suitable accommodation and who are in employment) and said that the future Adult Social Care Strategy would set out plans for improvement in these areas.

It was explained that a selection of indicators were identified to allow an overview of Adult Social Care. It was the first time the report had gone to Cabinet and the Committee were asked to comment on the basket of indicators, particularly whether there were any recommended additions.

A number of questions were raised and discussed by members some of which included;

·         That the Council would examine opportunities for people with learning disabilities to gain employment and training. That Crumbs could potentially input into this discussion;

·         Whether there should be an indicator for rough sleeping and homelessness and a recognition that the issue sits within Housing but overlaps with health and adult social care.

RESOLVED that: -

(a)  The committee noted the overall Q2 performance levels

(b)  Considered the attached exception reports relating to areas of current adverse performance

This report provides an overview of performance at the end of September 2019 for BCP Council.

The report has been informed by an interim basket of measures that provide the Council with a health check at a point in time.

They have been sourced from data the Council provides as part of the statutory return process and other local measures identified by Service Units. These measures do not necessarily represent what will be reported once delivery plans underpinning the Corporate Strategy are in place.

A table of all the measures at Appendix 1 shows progress from quarter 1 of 2019/20 and benchmarking data where this is available.

The report also includes a link to interactive performance dashboards which have been developed for each Service Unit and it explains the proposals for reporting performance once the Corporate Strategy and delivery plans are in place.

The report identifies some performance issues which are addressed in more detail in exception reports, attached as Appendix 2 to the report but it also identifies some key improvements. 

RESOLVED that Cabinet:-

(a)            Note overall Q2 performance levels

(b)            Consider the attached exception reports relating to areas of current adverse performance

Voting: Unanimous

Portfolio Holder: Leader of the Council

REASONS

An understanding of performance against target, goals and objectives will help the Council understand and manage service delivery and identify emerging business risks.

Performance measures can be used as indicators for timely intervention but should not be used in isolation as the sole measures of the organisation’s success.

The Deputy Leader presented a report, a copy of which had been circulated to each Member and a copy of which appears as Appendix 'F' to these Minutes in the Minute Book.

Cabinet were requested to note the overview of performance at the end of September 2019 for BCP Council and to consider the exception reports relating to areas of current adverse performance.

Cabinet were advised that the report had been informed by an interim basket of measures that provide the Council with a health check at a point in time.

The Chairman of the Overview and Scrutiny Board addressed Cabinet advising of the value of performance monitoring but stressing the importance of ensuring that as many as possible are automated.

Cabinet members recognised the importance of the indicators and of being much more data and intelligence driven to ensure that gathering this data doesn’t create too great a burden. In addition Cabinet emphasised the importance of ensuring that all the indicators add value.

RESOLVED that Cabinet:-

(a)            Note overall Q2 performance levels

(b)            Consider the attached exception reports relating to areas of current adverse performance

Voting: Unanimous

Portfolio Holder: Leader of the Council